Jargon Library

Behavioural risks

Behavioural risks are risks involving the expenses and unearned profits resulting from unbalanced consideration and require weighing the interests of all stakeholders involved in a playing field.

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Class action

Class action is a collective lawsuit aiming to provide compensation for mass damage. Mass damage involves large numbers of victims who have a dispute with one or a limited number of parties who (potentially) caused the damage.

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An expert, strategic mediator, and trusted adviser all-in-one in the area of behavioural-risk management. In scientific terms, it is someone with these characteristics who conducts a responsive evaluation.

To Evaluator

Holistic approach

Combining the expertise and skills from daily practice, the world of science, and from various disciplines within and outside the organisation.

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Open standards

The purpose of open standards is to promote behaviour with a focus on relevant principles, such as integrity, social decency, acting with due care, and quality assurance.

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Proactive action

As opposed to reactive response, proactive action means striving to prevent damage arising from behavioural risks.

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Reactive response

Reactive response means taking action only when doing nothing is no longer an option, despite being aware of the circumstances and risks.

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The extent to which people can rest assured that another person will keep a promise or live up to his commitment.

To Reliability

Responsive evaluation

Responsive evaluation is a method developed in the world of science, yet made applicable in daily practice and applied to analyse and resolve wicked problems.

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Social impact

Social impact means that an organisation - in addition to its own interests and shareholders' interests - adequately safeguards customer interests and does not prejudice those interests, which also means bearing responsibility for society in three areas: (1) Economy, (2) the Environment, and (3) Social Affairs.

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Ultimate decision-making power

The overriding power to intervene or make decisions in the event of a deadlock or stagnation in decision-making or work processes.

To Ultimate decision-making power

Wicked Problem

A wicked problem is a scientific term for a socially complex problem in which not only the consensus is lacking on how to exactly resolve the problem, but where there is also disagreement on shared principles and ambiguity regarding the facts.

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